What is iLert?
iLert is a platform that assists IT and DevOps teams in responding to incidents more rapidly. It provides capabilities for IT alerting, on-call management, and status pages, enabling efficient incident management. The platform integrates with various monitoring tools, extending their functionality with reliable alerting, on-call scheduling, and automated escalations. Administrators can configure custom rules to receive escalation alerts through SMS and voice messages based on incident priority, facilitating a centralized approach to uptime monitoring and incident management
Highlights
- IT alerting system that integrates with monitoring tools
- On-call management features for scheduling and escalations
- Uptime monitoring with custom alert rules and escalation channels (SMS, voice)
- Centralized platform for incident response and status tracking
Platforms
- Mobile iPhone
- Web-based
- Cloud, SaaS, Web-based
- Desktop Linux
- Mobile Android
- On-Premise Windows
- On-Premise Linux
- Desktop Mac
- Desktop Windows
- iPhone
- Desktop Chromebook
- Android
- iPad
- Mobile iPad
Features
Email/Help Desk
Phone Support
Chat
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Documentation