IMsupporting

What is IMsupporting?

IMsupporting is a web-based live chat service provider that offers customizable and scalable solutions for businesses of all sizes. The platform is 100 web-based, requiring no downloads or installation, and can be up and running within minutes. With a 100 free trial, businesses can easily test and implement the service to enhance their customer support and sales

Highlights

• Bespoke solutions and systems integration: IMsupporting offers tailored solutions to meet the specific needs of businesses, including dedicated live chat offerings for larger enterprises and simplified options for smaller companies
• 100 web-based platform: The IMsupporting platform is entirely cloud-based, eliminating the need for downloads, installations, or ongoing maintenance and security management
• Advanced features for efficient customer support: Capabilities include visitor monitoring, customization, SSL encryption, department filters, live chat buttons, star ratings system, user queuing, canned replies, and reporting
• Customization and branding options: Users can create and design a live chat window that aligns with their business website, including editing fonts, colors, header banners, default text, and fields.