What is Incident IQ?
The Incident IQ platform enables school districts to effectively manage and maintain the diverse hardware, software, and systems essential for teaching and learning. The cloud-based technology support platform centralizes and streamlines help desk ticketing, asset management, and maintenance workflows, providing districts with a comprehensive solution to meet their evolving technology needs. With a proven track record of high customer retention, the Incident IQ platform has become a trusted partner for school districts seeking to optimize their technology support and infrastructure
Highlights
- Cloud-based technology support platform for school districts
- Centralized management of help desk ticketing, asset tracking, and maintenance workflows
- Comprehensive solution to manage diverse hardware, software, and systems
- High customer retention rate, indicating strong user satisfaction
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation