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Incident IQ

Enables school districts to support hardware, software, and systems essential for teaching and learning.

Made by Incident IQ

  • Email/Help Desk

  • 24/7 (Live rep)

  • Chat

  • Knowledge Base

  • Phone Support

  • FAQs/Forum

What is Incident IQ?

The Incident IQ platform enables school districts to effectively manage and maintain the diverse hardware, software, and systems essential for teaching and learning. The cloud-based technology support platform centralizes and streamlines help desk ticketing, asset management, and maintenance workflows, providing districts with a comprehensive solution to meet their evolving technology needs. With a proven track record of high customer retention, the Incident IQ platform has become a trusted partner for school districts seeking to optimize their technology support and infrastructure

Highlights

  • Cloud-based technology support platform for school districts
  • Centralized management of help desk ticketing, asset tracking, and maintenance workflows
  • Comprehensive solution to manage diverse hardware, software, and systems
  • High customer retention rate, indicating strong user satisfaction

Platforms

  • On-Premise Windows
  • Mobile iPad
  • iPhone
  • Mobile iPhone
  • Web-based
  • Mobile Android
  • Desktop Linux
  • Cloud, SaaS, Web-based
  • iPad
  • Desktop Chromebook
  • Android
  • Desktop Windows
  • Desktop Mac
  • On-Premise Linux

Languages

  • English

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation