What is inHANCE?
inHANCE is a comprehensive software suite designed to cater to the diverse needs of utility companies, particularly those in the water industry. The solution offers a wide range of functionalities, including customer information management, billing, and mobile workforce management, all aimed at streamlining operations and enhancing customer service
Highlights
- Automated billing and e-billing capabilities to streamline payment processing and improve customer convenience
- Advanced metering infrastructure (AMR) integration to enable remote monitoring and data collection
- Mobile workforce management tools to optimize field technician scheduling and dispatch, ensuring efficient service delivery
Platforms
- Mobile iPad
- Desktop Windows
- Web-based
- On-Premise Windows
- Cloud, SaaS, Web-based
- Mac
- On-Premise Linux
- Mobile Android
- Mobile iPhone
- Desktop Linux
- Desktop Mac
- Desktop Chromebook
- Windows
Features
Email/Help Desk
Phone Support
In Person
FAQs/Forum
Live Online
Knowledge Base
Webinars
Videos
Documentation