What is iSell?
iSell is a comprehensive travel management solution that empowers travel agencies and call centers to streamline their operations and enhance customer service. This cloud-based platform offers a robust set of features designed to help businesses manage their entire travel portfolio, from planning and booking to customer relationship management
Highlights
- Complete customer history tracking: iSell provides access to a customer's entire search history, even those on the public website, enabling agents to deliver personalized and proactive service
- Dynamic packaging capabilities: Users can create and manage package trips, including flights, cruises, tours, and more, allowing them to offer diverse travel options to their customers
- Integrated CRM: The platform's built-in CRM functionality assists in managing customer inquiries, bookings, and other interactions, fostering stronger customer relationships
- Advanced search and booking: Agents can leverage the system's search capabilities to find the best travel offers and pricing information from a range of suppliers, with the ability to access real-time availability and pricing data through supplier APIs
- Multi-channel and multi-lingual support: Suitable for travel agencies of all sizes, including those with diverse customer bases, iSell enables seamless operations across multiple channels and languages.
Features
Email/Help Desk
Phone Support
Chat
In Person
Live Online
24/7 (Live rep)
Webinars
Documentation