IT Glue

What is IT Glue?

IT Glue is a comprehensive documentation platform designed specifically for the unique needs of IT professionals. At its core, IT Glue aims to standardize and streamline the documentation process, enabling teams to maintain a centralized, collaborative repository of critical IT information. The platform offers a suite of features that facilitate efficient documentation and knowledge management. Users can organize and manage IT assets, formalize IT processes and practices, and create editable standard operating procedures (SOPs) and knowledge base articles. The ability to define relationships between assets, licensing, vendors, passwords, and more provides a holistic view of an organization's IT ecosystem Notably, IT Glue integrates with a variety of monitoring, ticketing, and Microsoft tools used by IT teams, allowing for seamless data aggregation and access. Hundreds of pre-built documentation templates ensure consistent formatting and ease of onboarding. The platform's robust security features, including host-proof password hosting, granular permissions, version control, and an immutable audit trail, ensure the protection of sensitive information Established in 2013 and used by over 13,000 organizations across 70+ countries, IT Glue is a trusted solution for IT professionals seeking to streamline their documentation processes, improve accountability, and enhance the efficiency of their teams

Highlights

• Centralized documentation repository for IT assets, vendors, software, passwords, contacts, and SOPs
• Ability to define relationships between various IT components for a comprehensive view
• Integration with common IT tools for seamless data aggregation and access
• Extensive library of pre-built documentation templates for consistent formatting
• Robust security features, including password hosting, granular permissions, and version control