What is iVend Retail?
iVend Retail is an all-encompassing omnichannel retail management solution that streamlines operations across point-of-sale (POS), back-office, and head-office functions. It provides a unified platform to manage a retail business, from a single outlet to a multi-geography store environment, ensuring seamless integration of day-to-day and sales growth activities The solution comprises iVend Mobile POS, an integrated customer loyalty portal, e-commerce/m-commerce capabilities, retail analytics, and digital passes to deliver a cohesive customer experience across all channels. Its comprehensive features include integrated merchandise management, sales reporting, synchronized supply-demand planning to optimize inventory levels, and the ability to identify dynamic consumer buying patterns to determine effective pricing and promotions iVend Retail is a cloud-based, software-as-a-service (SaaS) application that covers the entire retail management spectrum, from POS and mPOS to eCommerce, Digital Commerce, Customer Loyalty, Digital Coupons, Reporting & Analytics, and ERP integration. By providing a single source of data truth, the solution empowers all departments to make informed decisions faster, improve management, and streamline processes to drive profitability
Highlights
- Multi-device accessibility: Available on desktop, mobile, and tablet, enabling retailers to engage customers across various touchpoints
- Omnichannel capabilities: Integrates point-of-sale, eCommerce, m-commerce, customer loyalty, and digital passes for a seamless customer journey
- Inventory management and supply-demand planning: Synchronizes inventory data to optimize levels and avoid stock-outs or excess merchandise
- Data-driven insights: Identifies dynamic consumer buying patterns to determine effective pricing and promotions
- Scalability and flexibility: Suitable for businesses ranging from 5 stores to 500+ stores, across multiple countries, languages, and currencies
Platforms
- iPad
- On-Premise Linux
- On-Premise Windows
- iPhone
- Desktop Chromebook
- Android
- Mobile iPhone
- Cloud, SaaS, Web-based
- Windows
- Linux
- Web-based
- Desktop Linux
- Mobile iPad
- Desktop Mac
- Mobile Android
- Mac
- Desktop Windows
Languages
- Arabic
- German
- English
- French
- Irish
- Hindi
- Italian
- Malayalam
- Punjabi
- Portuguese
- Spanish
- Swedish
- Vietnamese
- Chinese (Simplified)
Features
Phone Support
Chat
In Person
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation