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Jatana

Automates repetitive customer support processes, integrates with help desk software, and delivers better service to thousands of customers worldwide.

Made by Francesco Stasi

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Website

  • Software developer

  • saas-for-business

  • large-emails

  • e-tickets

  • customer-experience

  • E-commerce

  • saas-helpdesk

  • email-management

  • E-commerce System

  • Developer Tools

  • saas-service-desk

  • Customer Support

  • chatbots

  • a.i

  • Business Intelligence

  • development

  • ticketsystem

  • development-tools

  • Email Client

  • services

  • saas-business-apps

  • customer-experience-tools

  • Task Management

  • Artificial intelligence

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What is Jatana?

Jatana is an AI-powered customer service platform that streamlines repetitive support tasks, driving efficiency and enhancing customer experiences. The platform integrates seamlessly with popular help desk software, including Zendesk, to automate various customer service processes. Leveraging deep learning technologies, Jatana assists support teams in delivering high-quality service to a wide customer base through intelligent workflow automation. The solution aims to save time and reduce costs while elevating overall customer satisfaction

Highlights

  • Automated customer support processes to enhance efficiency
  • Direct integration with help desk software such as Zendesk
  • Utilization of deep learning and AI technologies to power the platform
  • Workflow automation to improve customer service delivery
  • Scalable solution supporting thousands of customers worldwide

Platforms

  • Desktop Mac
  • Software as a Service (SaaS)
  • Desktop Windows
  • On-Premise Linux
  • Desktop Linux
  • Cloud, SaaS, Web-based
  • Mobile Android
  • Mobile iPad
  • Zendesk
  • On-Premise Windows
  • Web
  • Mobile iPhone
  • Desktop Chromebook

Languages

  • English

Social

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Features

    • Ticketing

    • Customizable

    • Customer service

    • Email Organizer