What is Juphy?
The platform consolidates all major social communication channels, including Facebook, Instagram, Twitter, YouTube, and LinkedIn, into a centralized interface. Its conversational user experience streamlines social interactions, while custom tags enable users to categorize their social conversations. Comprehensive real-time reporting allows for in-depth analysis of social engagement metrics, empowering support teams to collaborate and efficiently address customer queries across email, social media, and reviews
Highlights
- Unified platform for managing social media channels (Facebook, Instagram, Twitter, YouTube, LinkedIn)
- Conversational user interface for enhanced social interactions
- Custom tags for organizing social conversations
- Real-time reporting and analytics for evaluating social engagement
- Designed for support teams to collaborate on customer queries across multiple channels (email, social media, reviews)
Features
Customer service
Real-time monitoring
Team Collaboration