What is JustCall?
JustCall, a comprehensive cloud-based phone system, is designed to elevate the customer experience for modern sales and support teams. Powered by advanced AI capabilities, JustCall seamlessly integrates communication channels, streamlines workflows, and provides real-time insights to empower agents and improve customer interactions
Highlights
- Virtual phone numbers and SMS campaigns for multichannel customer engagement
- Native integrations with leading CRMs, enabling contextual customer information for every call
- Real-time AI-powered call insights to coach agents and optimize performance
- Automated workflows and task management to enhance customer service efficiency
- Accessible and user-friendly setup with no hardware or IT support required
Features
Email/Help Desk
Chat
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Documentation