What is Kofax TotalAgility?
Kofax TotalAgility is a robust business process management and dynamic case management platform that enables organizations to streamline and optimize their critical business processes. The platform digitizes and integrates various touchpoints across customer journeys, facilitating seamless information flow and reducing delays. From onboarding new customers at a bank to processing insurance claims or provisioning government services, TotalAgility empowers organizations to transform their operations and enhance the overall customer experience
Highlights
- Dynamic Case Management: Provides a flexible and adaptable framework for managing complex, unstructured business processes
- Process Optimization: Enables the mapping, automation, and continuous improvement of end-to-end business workflows
- Touchpoint Digitization: Digitizes and integrates various touchpoints within customer journeys, such as document gathering and digital signatures
- Improved Efficiency: Reduces latency and enhances the flow of information between different stages of a customer journey.