What is Latitude by Genesys?
Latitude by Genesys is a cloud-based accounts receivable solution that streamlines debt collection and recovery operations for businesses across diverse industries. It offers a comprehensive suite of features to manage the entire debt lifecycle from initial delinquency through charge-off and debt sale
Highlights
- Business process automation capabilities to enhance efficiency and productivity
- Agency interface manager that facilitates seamless collaboration with external collection agencies
- Extract, transform, and load (ETL) tool enabling integration with various data sources and formats
Features
Email/Help Desk
Phone Support
Chat
FAQs/Forum
Knowledge Base
Documentation

