Liine

What is Liine?

Liine's patient acquisition platform offers a comprehensive suite of tools to streamline and optimize the new patient acquisition process for healthcare practices. The platform automatically records and analyzes 100 of new patient inquiries, providing detailed phone metrics and key performance indicators (KPIs) to help practices make data-driven decisions. A unique feature is the call scoring system, which evaluates phone messaging effectiveness and has been shown to double call-to-consultation conversion rates Additionally, Liine's platform includes an automated incentive system that allows practices to reward front desk staff for booking more new patient consultations, further incentivizing efficient lead management. The platform's Healthcare CRM functionality captures accurate insights from 100 of new patient calls and forms, eliminating the need for manual data entry. Practices can effortlessly track staff performance, marketing attribution, reasons for non-bookings, booking rates, and treatment requests, providing a comprehensive view of their new patient pipeline Liine also automates the speed-to-lead process for online forms, enabling practices to connect with web-based leads in seconds and increase scheduled appointments by up to 3 times. The platform's AI-powered call analytics provide revenue-driving insights to help practices optimize operations, marketing spend, and staff performance

Highlights

• Automated recording and analysis of 100 of new patient inquiries to provide detailed phone metrics and KPIs
• Call scoring system proven to double call-to-consultation conversion rates
• Automated incentive feature to reward front desk staff for booking more new patient consultations
• Comprehensive Healthcare CRM functionality that captures insights from 100 of new patient calls and forms with zero manual data entry
• Automated speed-to-lead for online forms, increasing scheduled appointments by up to 3 times
• AI-powered call analytics to optimize operations, marketing spend, and staff performance