What is Loop Returns?
You can encourage customers to exchange for any item in your catalog with an experience that feels like shopping. This allows you to retain revenue, delight customers, and keep them coming back. Loop enables Shopify brands to transform returns into exchanges, automating the returns process to reduce costs, retain more revenue, and drive customer loyalty. The automated platform creates a shopping experience inside the returns experience, helping over 2,200 Shopify brands like Chubbies, Allbirds, Princess Polly, and Patagonia automate over 20 million returns, amounting to more than $700 million in retained revenue. The company was conceived in Columbus, Ohio, and employs more than 180 people across North America
Highlights
- Transforms returns into exchanges with a shopping-like experience
- Automates the returns process to reduce costs and retain revenue
- Drives customer loyalty by creating a positive returns experience
- Helps Shopify brands automate millions of returns and retain significant revenue
- Founded in Columbus, Ohio with over 180 employees across North America