What is Lucidya - Social Media Analytics?
Lucidya is an AI-powered social media intelligence platform that harnesses the power of big data and machine learning to monitor and analyze billions of social and non-social online content. This award-winning solution empowers businesses to gain unprecedented customer insights and make more informed strategic decisions
Highlights
- Comprehensive social media monitoring: Lucidya collects and analyzes customer data from every major social media platform, enabling brands to execute successful social media campaigns
- In-depth online content monitoring: The platform monitors conversations from over 200 million websites, blogs, forums, news outlets, TV, and radio channels, ensuring brands never miss important customer conversations
- Advanced AI capabilities: Lucidya leverages more than 15 AI modules to provide human-like assistance 24/7, delivering real-time, in-depth customer insights.