What is Manhattan Order Management?
Enterprise Order Management is a centralized system that consolidates customer order data from various channels, enabling visibility and access to comprehensive order information. The application serves as a unified platform to manage the full lifecycle of customer orders, whether placed online or in-store. Users can leverage the system's capabilities to efficiently track, monitor, and fulfill orders across multiple touchpoints, ensuring a cohesive customer experience
Highlights
- Consolidates customer order data from online and in-store channels into a single repository
- Provides a 360-degree view of customer orders and transactions
- Enables comprehensive order management and tracking across the customer journey
- Supports order fulfillment and inventory management processes