What is MECOMS Customer Management?
MECOMS is a comprehensive Customer Information System (CIS) that streamlines the management of customers and their associated products, contracts, billing, and payments. The solution offers robust functionality for creating and selling products to customers through customizable contracts. It provides diverse billing methods to charge customers based on their commodity usage, while also managing credit and payment processing, including handling late or non-payment situations. MECOMS integrates these core customer management capabilities into a unified platform, enabling organizations to efficiently handle customer-related tasks and data
Highlights
- Customer Management Modules: Provides a full suite of tools to create, manage, and maintain customer accounts and related information
- Product and Contract Management: Allows the creation and selling of products to customers through flexible contract structures
- Billing and Payment Processing: Offers multiple billing methods to charge customers based on their commodity usage, along with credit management and payment processing capabilities
- Late/Non-Payment Handling: Includes functionality to address and resolve late or non-payment situations from customers
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