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Meltwater

Tracks online news, social media, and traditional media to manage a data-driven PR program with targeted search, pitching, and journalist relations.

Made by Meltwater

  • Email/Help Desk

  • 24/7 (Live rep)

  • Phone Support

  • Knowledge Base

  • Chat

  • FAQs/Forum

What is Meltwater?

Meltwater, a pioneering media intelligence solution, empowers PR, communications, and marketing professionals with a comprehensive, integrated platform to stay ahead. Trusted by over 30,000 companies, Meltwater's media and social intelligence ecosystem enables strategic brand management by tracking billions of online conversations and extracting relevant insights. With nearly two decades of data analysis expertise and a global network of 60 offices, Meltwater delivers personal, localized service to clients worldwide

Highlights

  • Comprehensive media monitoring across news, social media, and other online sources (over 300,000 sources)
  • Integrated social media management capabilities, including research, monitoring, engagement, and influencer identification
  • Customizable dashboards and reporting to measure PR and marketing ROI
  • Enterprise-level professional services and premium offerings for global brands
  • Crisis management and reputation monitoring capabilities to proactively shape public perception

Platforms

  • On-Premise Windows
  • Linux
  • Android
  • Desktop Windows
  • On-Premise Linux
  • Web-based
  • iPad
  • Desktop Linux
  • Desktop Chromebook
  • Mac
  • Mobile Android
  • Cloud, SaaS, Web-based
  • Windows
  • Desktop Mac
  • iPhone
  • Mobile iPhone
  • Mobile iPad

Languages

  • German
  • English
  • French
  • Irish
  • Italian
  • Japanese
  • Norwegian
  • Portuguese
  • Spanish
  • Swedish
  • Chinese (Simplified)

Social

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • FAQs/Forum

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation