What is Messagepoint?
Messagepoint is a hybrid cloud-based customer communications management platform that enables large enterprise customers to directly own and control their touchpoint messaging content and business rules within a secure environment. The platform leverages AI-powered Content Intelligence to automate and simplify the process of migrating, optimizing, authoring, and managing complex customer communications for non-technical users. Customers rely on Messagepoint's award-winning platform to deliver exceptional, highly personalized customer communications across all platforms and channels, driving business efficiency and customer success across print and digital channels
Highlights
- AI-powered Content Intelligence to automate and simplify content management processes
- Empowers non-technical users to directly own and control touchpoint messaging content and business rules
- Enables delivery of exceptional, highly personalized customer communications across all platforms and channels
- Drives business efficiency and customer success across print and digital channels
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation