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Messagepoint

Manages content and business rules for direct user control of customer communications across print and digital channels.

Made by Messagepoint

  • Email/Help Desk

  • 24/7 (Live rep)

  • Chat

  • Knowledge Base

  • Phone Support

  • FAQs/Forum

What is Messagepoint?

Messagepoint is a hybrid cloud-based customer communications management platform that enables large enterprise customers to directly own and control their touchpoint messaging content and business rules within a secure environment. The platform leverages AI-powered Content Intelligence to automate and simplify the process of migrating, optimizing, authoring, and managing complex customer communications for non-technical users. Customers rely on Messagepoint's award-winning platform to deliver exceptional, highly personalized customer communications across all platforms and channels, driving business efficiency and customer success across print and digital channels

Highlights

  • AI-powered Content Intelligence to automate and simplify content management processes
  • Empowers non-technical users to directly own and control touchpoint messaging content and business rules
  • Enables delivery of exceptional, highly personalized customer communications across all platforms and channels
  • Drives business efficiency and customer success across print and digital channels

Platforms

  • Desktop Windows
  • On-Premise Windows
  • Desktop Chromebook
  • Web-based
  • Desktop Linux
  • Mobile Android
  • Mobile iPad
  • Mobile iPhone
  • Desktop Mac
  • Cloud, SaaS, Web-based
  • On-Premise Linux

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Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation