Muni-Link

What is Muni-Link?

Muni-Link is a comprehensive cloud-based utility billing solution designed for municipalities, cities, townships, private utility companies, and authorities. It streamlines the entire billing process, from electronic invoicing and online payment processing to managing penalties, interest, notices, liens, and backflow. With Muni-Link, organizations can cut time spent on billing in half, leveraging features like CASS certification for cost-effective paper billing, a customer portal for self-service, and seamless integrations with accounting, metering, GIS, and asset management systems. The platform's web-based accessibility allows users to access full account information and manage billing tasks from any device, without the need for costly hardware or software installations. Muni-Link's cloud-based architecture ensures continuous uptime and automatic data backups, providing a reliable and efficient solution for municipal utility management

Highlights

• Electronic billing and online payment processing
• Built-in CASS certification for automation pricing on paper bills
• Customer portal for self-service account management
• Integrated management of penalties, interest, notices, liens, and backflow
• Seamless integrations with accounting, metering, GIS, and asset management systems
• Web-based accessibility and full account visibility on a single page
• Automatic data backups and no downtime with cloud-based deployment