net2phone

What is net2phone?

net2phone is a comprehensive cloud-based business communications platform that empowers organizations to drive performance and foster smarter conversations. Trusted by clients worldwide, net2phone has disrupted the telecommunications industry by delivering an extensive range of advanced unified communications as a service (UCaaS) tools, including a proprietary video conferencing solution, business phone system, VoIP, SIP trunking, and cloud PBX capabilities. The platform's robust features enable businesses to manage and enhance customer interactions across multiple channels, with supervisors able to track team member extensions, access device details, and configure call routing flows to meet specific requirements. net2phone also allows organizations to send text or multimedia messages to clients, access voicemails and call recordings, and leverage mobile applications to automatically screen and distribute incoming calls. Furthermore, the platform offers an API that facilitates seamless integration with a variety of third-party applications, such as Slack and Salesforce, empowering businesses to streamline their operations and drive growth

Highlights

• Comprehensive cloud-based business communications platform with advanced UCaaS tools
• Proprietary video conferencing solution, business phone system, VoIP, SIP trunking, and cloud PBX capabilities
• Enables multi-channel customer interaction management, including text/multimedia messaging and voicemail/call recording access
• Mobile applications for automated call screening and distribution
• API for integration with third-party applications (e.g., Slack, Salesforce)
• Supervisor dashboard for team member extension tracking, device details, and call routing configuration