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Novocall

Manages business phone system, automates call handling, and tracks customer communications on a centralized platform.

Made by Novocall

  • Email/Help Desk

  • 24/7 (Live rep)

  • Chat

  • Phone Support

  • Knowledge Base

  • FAQs/Forum

What is Novocall ?

Novocall is a comprehensive call management solution that empowers small and medium-sized businesses to streamline their customer communication workflows. This cloud-based platform offers a versatile suite of features designed to enhance productivity, optimize marketing efforts, and drive business growth. With Novocall, users can automate various call-related tasks, including call scheduling, triggering callbacks, and tracking customer interactions across multiple channels

Highlights

  • Call Automation: Novocall's automated call capabilities allow businesses to schedule and trigger callbacks with customers, ensuring timely and personalized communication
  • Multi-Channel Attribution: The platform's robust tracking and analytics features enable businesses to attribute their leads to specific marketing campaigns, providing valuable insights for campaign optimization and improved ROI
  • CRM Integration: Novocall seamlessly integrates with the customer relationship management (CRM) tools businesses already use, ensuring a streamlined and efficient data management process
  • Trusted by 2,000+ Companies: Novocall has established itself as a trusted call management solution, with a growing user base of over 2,000 companies worldwide.

Platforms

  • Web-based
  • iPhone
  • Mobile iPhone
  • Desktop Windows
  • Desktop Linux
  • On-Premise Windows
  • Desktop Chromebook
  • Mobile iPad
  • Desktop Mac
  • iPad
  • On-Premise Linux
  • Cloud, SaaS, Web-based
  • Mobile Android
  • Android

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • FAQs/Forum

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Documentation