What is Novocall ?
Novocall is a comprehensive call management solution that empowers small and medium-sized businesses to streamline their customer communication workflows. This cloud-based platform offers a versatile suite of features designed to enhance productivity, optimize marketing efforts, and drive business growth. With Novocall, users can automate various call-related tasks, including call scheduling, triggering callbacks, and tracking customer interactions across multiple channels
Highlights
- Call Automation: Novocall's automated call capabilities allow businesses to schedule and trigger callbacks with customers, ensuring timely and personalized communication
- Multi-Channel Attribution: The platform's robust tracking and analytics features enable businesses to attribute their leads to specific marketing campaigns, providing valuable insights for campaign optimization and improved ROI
- CRM Integration: Novocall seamlessly integrates with the customer relationship management (CRM) tools businesses already use, ensuring a streamlined and efficient data management process
- Trusted by 2,000+ Companies: Novocall has established itself as a trusted call management solution, with a growing user base of over 2,000 companies worldwide.
Platforms
- Web-based
- iPhone
- Mobile iPhone
- Desktop Windows
- Desktop Linux
- On-Premise Windows
- Desktop Chromebook
- Mobile iPad
- Desktop Mac
- iPad
- On-Premise Linux
- Cloud, SaaS, Web-based
- Mobile Android
- Android
Features
Email/Help Desk
Phone Support
Chat
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Documentation

