What is Olark?
Olark is a comprehensive live chat solution that empowers businesses to enhance customer engagement, boost sales, and gain valuable insights. Designed with a focus on simplicity and customization, Olark offers a wide range of features to tailor the live chat experience to your unique needs
Highlights
- Seamless Integration: Olark integrates with a variety of CRM, eCommerce, and Help Desk platforms, enabling you to automate workflows, utilize chatbots, and access key customer data
- Accessibility and Compliance: Olark is WCAG 2.1 AA compliant and GDPR ready, ensuring your live chat experience is accessible and secure for your customers
- Extensive Customization: Olark provides the ability to customize the chat box, agents, and overall user experience, allowing you to maintain a consistent brand identity
- Valuable Insights: Olark's reporting and analytics capabilities provide businesses with powerful data-driven insights to understand customer behavior and optimize their online support.
Platforms
- Desktop Mac
- On-Premise Linux
- iPad
- Windows
- Desktop Windows
- iPhone
- Online
- Desktop Chromebook
- Mobile iPad
- Desktop Linux
- Mobile iPhone
- Linux
- Mac
- Web-based
- Mobile Android
- Cloud, SaaS, Web-based
- Web
- Android
- On-Premise Windows
Languages
- English
- Afrikaans
- Amharic
- Arabic
- Assamese
- Azerbaijani
- Bashkir
- Belarusian
- Bengali
- Bosnian
- Bulgarian
- Catalan
- Cebuano
- Czech
- Chuvash
- Welsh
- Danish
- German
- Greek
- Esperanto
- Estonian
- Basque
- Persian
- Finnish
- French
- Scottish Gaelic
- Irish
- Galician
- Gujarati
- Haitian
- Hebrew
- Hindi
- Croatian
- Hungarian
- Armenian
- Iloko
- Indonesian
- Icelandic
- Italian
- Javanese
- Japanese
- Kannada
- Georgian
- Kazakh
- Central Khmer
- Kirghiz
- Korean
- Kurdish
- Latin
- Latvian
- Lithuanian
- Luxembourgish
- Malayalam
- Marathi
- Macedonian
- Malagasy
- Mongolian
- Malay
- Burmese
- Nepali
- Newari
- Dutch
- Norwegian
- Oriya
- Punjabi
- Polish
- Portuguese
- Pushto
- Quechua
- Romanian
- Russian
- Sanskrit
- Sinhala
- Slovak
- Slovenian
- Sindhi
- Somali
- Spanish
- Albanian
- Serbian
- Sundanese
- Swahili
- Swedish
- Tamil
- Tatar
- Telugu
- Tajik
- Tagalog
- Thai
- Turkmen
- Turkish
- Uighur
- Ukrainian
- Urdu
- Uzbek
- Vietnamese
- Yiddish
- Yoruba
- Chinese (Simplified)
- Chinese (Traditional)
- Tibetan
- Fijian
- Maltese
- Maori
- Samoan
- Tonga (Tonga Islands)
- Xhosa
Features
Online chat
Instant Messaging
Live Support Chat
Real Time Chat
Traffic Monitoring