What is OnPage?
The OnPage critical alert and incident management system streamlines the resolution of critical incidents across IT, healthcare, and IoT environments. By elevating urgent notifications to the appropriate on-call personnel, the platform facilitates efficient communication and timely remediation. Key capabilities include Alert-Until-Read functionality, dynamic on-call scheduling, escalation protocols, incident reporting, and redundant alert delivery. Leveraged by organizations spanning healthcare, IT, managed services, IoT, and manufacturing, OnPage ensures mission-critical alerts are swiftly addressed, minimizing the impact of system outages or other critical events
Highlights
- Alert-Until-Read: Ensures critical notifications are received and acknowledged by the responsible party
- Dynamic On-Call Scheduling: Automatically routes alerts to the right person based on configurable on-call schedules
- Escalation Policies: Triggers alert escalation to secondary or supervisory contacts if initial notifications are not addressed
- Incident Reporting: Provides detailed logs and analytics to track incident response and resolution
- Multi-Industry Applicability: Serves a variety of sectors including healthcare, IT, managed services, IoT, and manufacturing