What is Opendock?
Opendock is a comprehensive digital dock scheduling solution that empowers warehouses and logistics providers to streamline their operations and enhance supply chain visibility. This cloud-based platform offers a centralized hub for managing dock appointments, enabling seamless collaboration between warehouses, carriers, and brokers
Highlights
- Full Visibility into Warehouse Schedules: Opendock provides real-time access to daily, weekly, and monthly dock schedules, including details on incoming carriers, load types, and appointment times
- Automated Appointment Booking: Warehouses can digitally publish their schedules, allowing carriers to easily book appointments at their convenience
- Carrier Performance Tracking: The platform automatically logs in/out times and calculates key performance metrics, such as on-time, late, cancel, no-show, and reschedule rates, as well as average cancel lead times
- Centralized Appointment Management: Carriers, brokers, and dispatchers can access all their appointments across multiple warehouses through a single platform, streamlining scheduling and communication.
Features
Email/Help Desk
Phone Support
Chat
In Person
Live Online
24/7 (Live rep)
Webinars
Documentation