What is Oracle Utilities Opower Digital Self Service?
Oracle Utilities Opower Digital Self Service Cloud Service enables utility companies to deliver feature-rich web and mobile applications that engage customers and drive self-service adoption. The platform provides a comprehensive set of tools and services to design, build, and deploy intuitive self-service solutions. Utilities can leverage pre-built templates, customize branding, and integrate with back-end systems to offer customers personalized energy insights, account management, and service requests. The cloud-based architecture ensures scalability and simplifies ongoing maintenance, while advanced analytics capabilities provide data-driven guidance to continually optimize the customer experience
Highlights
- Pre-built templates and customization tools for developing web and mobile self-service applications
- Integration with utility back-end systems to provide personalized customer data and functionality
- Cloud-based platform that scales to meet customer demand and simplifies IT operations
- Advanced analytics to measure and optimize self-service engagement and adoption