What is Pega CRM?
Pega CRM is a comprehensive customer relationship management (CRM) solution designed to help enterprises adapt to evolving business needs and drive competitive advantages. Built on a robust business process management (BPM) foundation, Pega CRM offers specialized industry-specific models, processes, and interfaces for financial services, healthcare, and insurance organizations. The web-based application allows users to input live data, which is then analyzed to generate real-time reports. Notably, the CRM system is optimized for seamless mobile access, enabling users to efficiently edit, create, and report data on the go
Highlights
- Industry-specific models, processes, and interfaces for financial services, healthcare, and insurance
- Web-based platform with real-time data analysis and reporting capabilities
- Mobile-optimized for on-the-go CRM management and operations
Platforms
- Linux
- Cloud, SaaS, Web-based
- Desktop Chromebook
- Windows
- Web-based
- Desktop Mac
- Mobile iPad
- Mobile iPhone
- Mobile Android
- Desktop Windows
- On-Premise Linux
- On-Premise Windows
- Desktop Linux
Features
Email/Help Desk
Phone Support
Chat
In Person
Live Online
Webinars
Videos
Documentation