What is Pisano?
Pisano provides software and hardware solutions to facilitate feedback and customer experience management. The platform enables users to collect, analyze, and act on customer insights across multiple channels. Businesses can leverage Pisano to monitor customer sentiment, resolve issues efficiently, and drive sales through data-driven strategies
Highlights
- Multichannel feedback capture: Gather feedback from various touchpoints including web, mobile, and physical locations
- Sentiment analysis: Utilize AI-powered tools to understand customer sentiment and trends
- Real-time issue resolution: Streamline customer support workflows to address concerns promptly
- Sales optimization: Leverage customer data to personalize offerings and improve conversion rates
- Unified platform: Consolidate feedback management, analysis, and action-taking on a single integrated system
Features
User experience
Feedback collection
Customer service