What is Plantt?
Plantt.io is an AI-powered platform that helps companies streamline their customer support and engagement by integrating with their existing sales and service tools, analyzing customer interactions, and creating personalized conversational experiences. The platform connects to a company's communication channels, learns how they interact with their customers, and then generates automated, tailored dialogues to address customer needs and queries efficiently. Plantt.io's algorithms analyze relationship data and provide intelligent prompts to guide companies on when and how to reach out to customers, contacts, and partners, with relevant context to foster fruitful long-term relationships
Highlights
- Integrates with a company's existing sales and support tools to analyze customer interactions and create personalized conversational experiences
- Generates automated, tailored dialogues to address customer needs and queries efficiently
- Analyzes relationship data and provides intelligent prompts to guide companies on when and how to reach out to customers, contacts, and partners
- Connects to various communication channels, including email, SMS, and direct messaging
- Provides Slack integration with daily reminders for outreach to customers
Platforms
- Online
- Desktop Chromebook
- Mobile iPad
- Software as a Service (SaaS)
- WhatsApp Messenger
- Mobile iPhone
- Zendesk Chat
- Zendesk
- On-Premise Windows
- Web-based
- Desktop Mac
- Desktop Windows
- Web
- Cloud, SaaS, Web-based
- Intercom
- Drift
- Facebook Messenger
- Desktop Linux
- On-Premise Linux
- Mobile Android
- Salesforce.com
Languages
- English
Features
Customer service
AI-Enabled Chatbots
Natural Language Processing