What is Postmates?
Postmates is an on-demand delivery service that enables the movement of goods around cities. It connects consumers with a network of couriers to facilitate the delivery of a wide range of products, from restaurant meals to groceries, in a timely and convenient manner. The service leverages mobile applications and GPS technology to match customer demand with available inventory, streamlining the delivery process
Highlights
- On-demand delivery service for a variety of goods, including restaurant meals and groceries
- Mobile app-based platform that utilizes GPS technology to facilitate efficient delivery
- Connects consumers with a network of couriers to enable local product deliveries
- Offers a cloud-based restaurant management software for businesses to connect with local customers, streamline order fulfillment, and manage deliveries
- Allows merchants to create promotions, receive order notifications, adjust preparation time, and print tickets
- Provides a dashboard for supervisors to manage accounts, track orders and deposits, and update tax rates
- Offers a catalog manager module for owners to add, edit, or delete categories and items, as well as a menu manager module to create timed availability and modifier sets
- Includes a pickup feature to help customers avoid waiting in queues and receive text messages when their order is ready
- Integrates with third-party platforms, such as Olo and Square, for enhanced functionality
Features
Email/Help Desk
Phone Support
Knowledge Base
Documentation