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Postmates

Facilitates on-demand delivery of items across cities.

Made by Uber Freight

  • Email/Help Desk

  • Knowledge Base

  • Phone Support

What is Postmates?

Postmates is an on-demand delivery service that enables the movement of goods around cities. It connects consumers with a network of couriers to facilitate the delivery of a wide range of products, from restaurant meals to groceries, in a timely and convenient manner. The service leverages mobile applications and GPS technology to match customer demand with available inventory, streamlining the delivery process

Highlights

  • On-demand delivery service for a variety of goods, including restaurant meals and groceries
  • Mobile app-based platform that utilizes GPS technology to facilitate efficient delivery
  • Connects consumers with a network of couriers to enable local product deliveries
  • Offers a cloud-based restaurant management software for businesses to connect with local customers, streamline order fulfillment, and manage deliveries
  • Allows merchants to create promotions, receive order notifications, adjust preparation time, and print tickets
  • Provides a dashboard for supervisors to manage accounts, track orders and deposits, and update tax rates
  • Offers a catalog manager module for owners to add, edit, or delete categories and items, as well as a menu manager module to create timed availability and modifier sets
  • Includes a pickup feature to help customers avoid waiting in queues and receive text messages when their order is ready
  • Integrates with third-party platforms, such as Olo and Square, for enhanced functionality

Platforms

  • Web-based
  • Mobile Android
  • Web
  • Desktop Windows
  • Desktop Mac
  • On-Premise Linux
  • iOS
  • Desktop Chromebook
  • Desktop Linux
  • Mobile iPhone
  • Cloud, SaaS, Web-based
  • Android
  • On-Premise Windows
  • iPhone
  • Mobile iPad

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Features

    • Email/Help Desk

    • Phone Support

    • Knowledge Base

    • Documentation