Predictive Dialer

Manages inbound and outbound calls among agents. Enables agents to focus on conversations by handling call routing and recording.

Made by Unknown Author

    What is Predictive Dialer?

    The cloud-based platform centralizes call management by enabling businesses to route, record, and oversee inbound and outbound calls among agents. The intuitive predictive dialer hosted on the cloud assists agents in focusing on client conversations while providing high-quality services

    Highlights

    • Cloud-based call management with routing, recording, and oversight capabilities
    • Intuitive predictive dialer to help agents focus on client conversations
    • Delivery of high-quality services to clients

    Platforms

    • Desktop Linux
    • Desktop Windows
    • On-Premise Linux
    • Desktop Chromebook
    • Mobile iPhone
    • On-Premise Windows
    • Mobile iPad
    • Mobile Android
    • Cloud, SaaS, Web-based
    • Desktop Mac