ProProfs Chat logo

ProProfs Chat

Allows businesses to connect with, assist, and engage website visitors in real-time.

Made by ProProfs.com

  • Customer Support

  • Live Chat

  • Chat

What is ProProfs Chat?

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat, your support team can resolve issues faster, provide quick answers to queries about your products and services, and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI

Highlights

  • Real-time customer data analysis to deliver targeted chat invitations
  • Customizable chat window with flexible design options
  • Visitor monitoring and proactive chat invitations to guide customers
  • Comprehensive reporting and analytics to track website traffic and chat performance
  • Seamless third-party integrations and file sharing capabilities
  • Personalized deployment services and 24/7 support

Platforms

  • Android
  • Mobile iPad
  • iPad
  • Desktop Chromebook
  • Windows Phone
  • Desktop Linux
  • Mobile iPhone
  • Web-based
  • Mac
  • Desktop Mac
  • On-Premise Linux
  • Linux
  • Windows
  • Cloud, SaaS, Web-based
  • On-Premise Windows
  • iPhone
  • Mobile Android
  • Desktop Windows

Languages

  • English

Features

    • Integration with CRMs

    • Proactive chat

    • Live chat for websites

    • Live Support Chat

    • Visitor tracking

    • Canned responses

    • Statistics and Reports

    • Real-time visitor monitoring