Qiscus

What is Qiscus?

Qiscus is a comprehensive customer communications management solution that empowers businesses to seamlessly handle customer data, leads, and omnichannel engagement. The platform provides a powerful suite of tools to enhance customer experience (CX) throughout the entire customer journey. Qiscus offers a versatile chat SDK that can be easily integrated into mobile apps and websites, enabling real-time communication and voice/video capabilities. Additionally, the company provides end-to-end solutions for businesses without technical resources, covering a range of domains including member engagement, omnichannel customer service, and online consultation

Highlights

• Chat SDK with real-time communication and voice/video capabilities for integration into mobile apps and websites
• End-to-end solutions for businesses without technical resources, spanning member engagement, omnichannel customer service, and online consultation
• Omnichannel customer communications management, enabling businesses to handle customer data, leads, and engagement across multiple channels
• Centralized view of the sales funnel to improve responsiveness, sales performance, and time-saving through intelligent automation