What is Qualified?
Qualified is a cloud-based sales solution that offers a range of features to help businesses optimize their website for lead generation and conversion. The platform provides query suggestions, customizable branding, lead qualification, automated responses, proactive chat, and automated routing capabilities. Its bot builder allows businesses to tailor the responses and actions the bot can handle, while the website intelligence features enable tracking of visitor activity
Highlights
- Query suggestions: Provides recommendations to users for their search queries, enhancing the website experience
- Customizable branding: Allows businesses to apply their own branding and styling to the platform, ensuring a cohesive brand identity
- Lead qualification: Automates the process of identifying and qualifying sales leads, streamlining the lead management workflow
- Automated responses: Leverages AI-powered chatbots to provide timely and consistent responses to website visitors, improving customer engagement
- Proactive chat: Initiates conversations with website visitors, enabling businesses to proactively engage and capture lead information
- Automated routing: Directs incoming leads to the appropriate sales representatives, ensuring efficient lead distribution and follow-up.
Features
Email/Help Desk
Phone Support
Chat
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Documentation