What is Qualtrics Customer Experience?
Qualtrics is a comprehensive experience management platform that enables organizations to collect, analyze, and act on data across customer, product, employee, and brand experiences. The platform empowers businesses to create deep-rooted connections with their customers, drive lasting loyalty and revenue growth
Highlights
- Omnichannel analytics and AI-powered automation to gain deep customer insights and respond effectively
- Ability to collect, manage, and act on experience data across the core business experiences (customer, product, employee, brand)
- Used by over 13,500 enterprises worldwide, including over 85 of the Fortune 500, to build products people love, create loyal customers, develop an employee-centric culture, and build iconic brands
- Designed to enable quick and scalable implementation of customer-centric actions that drive real business value
Platforms
- Mobile iPhone
- On-Premise Linux
- On-Premise Windows
- Mobile iPad
- Desktop Chromebook
- Online
- Desktop Windows
- Desktop Mac
- Cloud, SaaS, Web-based
- Desktop Linux
- Mobile Android
Languages
- English
- Danish
- German
- Finnish
- French
- Indonesian
- Italian
- Japanese
- Korean
- Dutch
- Portuguese
- Russian
- Spanish
- Swedish
- Thai
- Chinese (Simplified)
- Chinese (Traditional)
Features
SMS Surveys
Cross tabulation
Survey analysis