What is Qwary?
Qwary is an all-encompassing experience management platform that enables brands to centralize feedback from diverse channels such as web, social media, in-app, website widgets, email, and SMS surveys. The platform provides data-driven insights through NPS, CSAT, CES, Sentiment Analysis, and Key Driver Analysis to help brands gain a competitive edge. Qwary's Text AI capabilities ensure brands stay ahead of emerging trends and opportunities. The platform seamlessly integrates with over 400 CRM and Ticketing cloud applications, including Hubspot, Zendesk, Freshdesk, and Jira, empowering brands to close the feedback loop with customers and employees
Highlights
- Centralized feedback management from various channels (web, social media, in-app, website widgets, email, SMS)
- Advanced analytics (NPS, CSAT, CES, Sentiment Analysis, Key Driver Analysis) to gain data-driven insights
- Text AI to identify emerging trends and opportunities
- Integration with 400+ CRM and Ticketing cloud apps for streamlined feedback processing
- Facilitates closing the feedback loop with customers and employees
Features
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

