Rake

What is Rake?

Rake is a centralized messaging platform that brings conversations, collaboration, and analytics together to improve experience and efficiency for all company stakeholders. This multi-solution web application offers a range of features to help businesses streamline team messaging and omnichannel customer chat operations

Highlights

• Centralized messaging with private and public communication channels, similar to Slack but without search limitations
• Integrated web chat widgets and direct social media/SMS connections for two-way omnichannel messaging with customers, website visitors, and other stakeholders
• Website visitor monitoring with proactive messaging options and seamless task management
• API and Zapier integration to connect with various third-party platforms, including Twilio, WordPress, Slack, WhatsApp, Facebook Messenger, NICE InContact, and more
• Customizable branding, employee database, file sharing, meeting management, and other collaborative features