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RapidSpike

Monitors real and synthetic customer interactions to provide insight on website performance and security.

Made by RapidSpike

  • Email/Help Desk

  • Phone Support

  • Chat

  • Knowledge Base

  • FAQs/Forum

What is RapidSpike?

RapidSpike is an essential tool for businesses with complex and transactional websites. It provides comprehensive monitoring and reporting, enabling organizations to maintain optimal website performance, enhance their knowledge, and minimize service disruptions. The platform monitors website activities from the customer's perspective, giving businesses valuable insights to fix issues that impact user experience and preserve brand reputation. It tracks a wide range of performance, reliability, and security metrics, including Web Vitals, CrUX, and page load waterfalls, providing a detailed view of website health RapidSpike also offers advanced features to enhance knowledge and prevent disruptions. It identifies and monitors third-party dependencies, allowing organizations to understand the impact of external components on their websites. The platform's User Journey monitoring ensures that key processes are always running, minimizing the risk of service interruptions Furthermore, RapidSpike's robust security capabilities detect and mitigate Magecart attacks, website skimming, and form-jacking, protecting businesses from data breaches, regulatory fines, and financial losses. By safeguarding customer trust and online reputation, the solution enables better revenue growth and digital platform optimization

Highlights

  • Comprehensive website monitoring from the customer's perspective
  • Detailed performance, reliability, and security analytics
  • Identification and monitoring of third-party dependencies
  • User Journey monitoring for critical business processes
  • Detection and prevention of Magecart, website skimming, and form-jacking attacks

Platforms

  • Mobile iPad
  • Linux
  • On-Premise Windows
  • Windows
  • Desktop Chromebook
  • Desktop Mac
  • Desktop Linux
  • Desktop Windows
  • Web-based
  • On-Premise Linux
  • Mobile iPhone
  • Cloud, SaaS, Web-based
  • Mac
  • Mobile Android

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Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation