What is Rave 911 Suite?
Rave 911 Suite is a comprehensive platform that empowers 9-1-1 telecommunicators and first responders with innovative capabilities to handle, dispatch, and respond to emergency calls more efficiently and effectively. The solution leverages location data, Smart911, live video streaming, georeferenced floor plans, and text-from-911 capabilities to enhance emergency response and coordination
Highlights
- Location data and e911 tracking to supplement existing ALI information
- Smart911 allows community members to provide critical details like addresses, photos, and medical conditions
- Two-way text messaging between call takers and mobile callers
- Rave Facility provides floor plans, alarm information, utility shut-offs, and AED locations for improved situational awareness
- Secure note-sharing between call takers for coordinated response
Features
Email/Help Desk
Phone Support
Chat
In Person
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation