What is Really Simple Systems CRM?
Manage your customer service cases from opening through to closure and view on one simple page with our CRM customer service software. The software is designed for growing teams, making it easy to set up and simple to use. All your data is in one place, helping you effectively manage your contacts and share information, enabling great team collaboration, improved customer relationships, and increased sales The CRM customer service software lets you deliver a fast and efficient service, where nothing gets forgotten. Tracking your customer support cases from the point of opening through to closure, you can delight customers by exceeding expectations and delivering a streamlined and frictionless customer service. Designed for growing B2B teams, the system gives you full case management functionality with all activity viewed on one page
Highlights
- Full case management functionality with all activity viewed on one page
- Designed for growing B2B teams, making it easy to set up and simple to use
- Helps effectively manage contacts and share information, enabling team collaboration and improved customer relationships
- Delivers a fast and efficient service, tracking customer support cases from opening through to closure
Platforms
- Cloud, SaaS, Web-based
- Desktop Windows
- Desktop Linux
- Windows
- Mobile iPhone
- On-Premise Linux
- Mobile iPad
- Desktop Mac
- Web-based
- Mobile Android
- Linux
- Mac
- Desktop Chromebook
- On-Premise Windows
Features
Email/Help Desk
Phone Support
Chat
FAQs/Forum
Live Online
24/7 (Live rep)
Knowledge Base
Webinars
Videos
Documentation