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Retentive

Enables users to search help documentation within the product, providing insights into user struggles and reducing support tickets.

Made by Khalid Fawal

  • Search

  • User Experience

  • Maker Tools

What is Retentive?

Your product's help documentation can now be easily searchable, enabling users to efficiently find the information they need. By integrating this capability, you can observe valuable insights into the challenges users face, which can inform product enhancements. This, in turn, can lead to a reduction in support tickets, as users can independently resolve their inquiries. The setup process is streamlined, requiring only 8 minutes to complete, and the integration seamlessly connects with your existing help center

Highlights

  • Searchable help documentation within the product interface
  • Insights into user pain points and adoption challenges
  • Potential reduction in support tickets as users self-serve
  • 8-minute setup process
  • Integrates with existing help center platforms

Platforms

  • Web

Social