What is Riva?
Riva is a revenue data operations platform that unifies, governs, and distributes customer information across various communication and CRM systems, enabling organizations to form a trusted view of their customer relationships. The platform integrates seamlessly with a wide range of email and CRM applications, including Salesforce, Outlook, G Suite, and others, ensuring that customer data is consistent and readily available across the organization
Highlights
- Connected Platforms: Riva is designed for customer data capture, modeling, and delivery across a growing number of applications, making customer data more agile and accessible
- Deliver Revenue Intelligence: Riva's data model brings structure to the unique qualities of customer data, separating signal from noise and protecting against gaps in the relationship, thereby increasing trust in customer data
- Workflow Governance: Riva allows organizations to define where their data goes, how it is used, and who can access it, addressing key objectives such as data quality, privacy, and the handling of Material Non-Public Information (MNPI).