Rocketlane

What is Rocketlane?

Rocketlane is a comprehensive customer onboarding platform designed to simplify and streamline the onboarding process for customer success, implementation, and professional services teams. Trusted by modern businesses like Clari, Mixmax, GoCardless, and nCloud Integrators, Rocketlane offers a suite of integrated tools to help organizations improve project predictability and profitability, reduce time-to-value, and deliver an exceptional customer experience

Highlights

• Unified Workspace: Rocketlane combines project management, document collaboration, and communication into a seamless, tightly-integrated platform, enabling teams to efficiently manage the entire onboarding lifecycle
• Resource Management and Forecasting: The platform's built-in resource management, time tracking, and portfolio management capabilities help organizations optimize resource allocation, track progress, and forecast demand effectively
• Consistent Execution and Repeatable Playbooks: Rocketlane empowers teams to create comprehensive and repeatable onboarding playbooks, ensuring consistent execution and delivering a standardized customer experience
• Real-time Visibility and Insights: The platform provides on-demand visibility into project status, customer sentiments, and key performance metrics, enabling data-driven decision-making and increased team productivity.