Rootly - Manage Incidents on Slack

What is Rootly - Manage Incidents on Slack?

Rootly is a Slack-native incident management platform that automates various administrative tasks during incident response, enabling companies to establish a consistent and efficient incident management process. Trusted by leading organizations such as Canva, Grammarly, Bolt, and more, Rootly's capabilities include automating the creation of dedicated incident channels, Jira tickets, and Zoom rooms, as well as looping in the right teams and assigning roles, setting reminders and tasks, communicating with stakeholders through channels like Statuspage, Slack, and email, generating automated postmortem timelines and tracking action items, paging on-call responders without leaving Slack, and visualizing incident metrics like MTTR and root causes. Rootly's workflow builder allows for customization to align with existing incident management processes, and it offers over 30 integrations with tools like PagerDuty, Opsgenie, Jira, GitHub, Datadog, and Zendesk, as well as a flexible API for custom requests

Highlights

• Automated creation of incident response infrastructure (channels, Jira tickets, Zoom rooms, etc.)
• Streamlined team coordination and task management during incidents
• Automated communication with stakeholders and incident status updates
• Integrated postmortem timeline generation and action item tracking
• Paging on-call responders and visualizing incident metrics directly within Slack