What is Salesforce Energy and Utilities Cloud?
Salesforce Energy and Utilities Cloud is a comprehensive platform designed to cater to the unique needs of energy and utility companies. It offers an enterprise-grade contact center, digital transformation capabilities, advanced pricing, sales, and offer management functionalities for both B2B and B2C operations. Integrating Vlocity, the platform enables energy and utility companies to consolidate applications and platforms, reduce total cost of ownership, and deliver exceptional customer and employee experiences
Highlights
- Enterprise-grade contact center and digital transformation platform
- Advanced pricing, sales, and offer management functionalities for B2B and B2C businesses
- Consolidation of applications and platforms to reduce total cost of ownership
- Creation of groundbreaking customer and employee experiences