SAP Conversational AI

What is SAP Conversational AI?

SAP Conversational AI is a powerful platform that enables the creation and customization of chatbots and digital assistants, revolutionizing customer and employee experiences. The platform allows for the rapid development of end-to-end chatbots, fully integrated with SAP products, to automate tasks such as customer support, IT service, and buying journeys. Additionally, it participates in the building of a simple, unified, and efficient conversational interface for the entire SAP portfolio, the digital assistant. This assistant empowers users to perform various business tasks, such as creating leave requests, locating colleagues, and updating employee statuses, all through a single, intuitive interface. Designed to cater to small and medium-sized businesses, SAP Conversational AI offers an efficient way to automate day-to-day operations through chatbots and voice assistants, improving productivity and employee engagement

Highlights

• Rapid chatbot development and customization capabilities
• Full integration with SAP products for enhanced automation
• Unified conversational interface for the entire SAP portfolio
• Ability to perform various business tasks through the digital assistant
• Tailored for small and medium-sized businesses to enhance efficiency