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SAS Intelligent Decisioning

Applies analytics, business logic, and contact strategies to provide real-time recommendations and decisions across customer interaction channels.

Made by SAS

    What is SAS Intelligent Decisioning?

    SAS Real-Time Decision Manager leverages SAS Analytics to generate and deliver tailored recommendations and decisions to interactive customer touchpoints in real-time. The solution integrates business logic and contact strategies to power personalized experiences across channels including websites, call centers, point of sale locations, and automated teller machines

    Highlights

    • Real-time recommendations and decisions based on SAS Analytics
    • Integration of business logic and contact strategies
    • Delivery of personalized experiences across various customer channels
    • Ability to power interactive touchpoints such as websites, call centers, POS, and ATMs

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