SearchBlox

What is SearchBlox?

SearchBlox is an enterprise search solution built on top of Apache Lucene/Solr. It offers fast deployment, easy management, and availability for both on-premise and cloud environments. SearchBlox is a leading provider of enterprise search, sentiment analysis, and text analytics solutions. Over 300 customers in 30 countries utilize SearchBlox to power their website, intranet, database, and custom search. The company was founded in 2003 with the goal of developing commercial search products based on Apache Lucene

Highlights

• Web-based administration of the search server
• Integrated crawlers to index enterprise content and provide text analytics
• Faceted search functionality to deliver personalized search results
• Natural language processing (NLP) capabilities for customer support chatbots
• Search AI SmartSuggest module for automatic phrase completion
• Compliance with the California Consumer Privacy Act (CCPA) protocols to secure personally identifiable information (PII)
• Centralized dashboard for visibility across encrypted data and analysis of customer search patterns and preferences