Service Desk for Trello

What is Service Desk for Trello?

The Hipporello Power-Up for Trello enables users to streamline client communication and request management within their Trello boards. This solution allows capturing client requests through a branded web portal or email, initiating a two-way dialogue, and collaboratively handling customer support tasks all from within the Trello interface. Clients can submit inquiries, issues, or proposals using customizable online forms or by sending emails directly to the Trello board, which are then automatically converted into actionable Trello cards. Team members can then discuss, assign, and track the progress of these requests, ensuring a centralized and organized approach to client engagement

Highlights

• Capture client requests through a branded web portal or email integration
• Convert email and web form submissions into Trello cards
• Facilitate two-way communication with clients within Trello
• Collaborate on customer support tasks directly in Trello
• Maintain a centralized record of client interactions and requests