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Shop Methods

Automates back-office operations, allows custom shop branding, and provides customer portal for text-to-pay.

Made by MCi Methods

  • Email/Help Desk

  • 24/7 (Live rep)

  • Phone Support

  • Chat

  • Knowledge Base

  • FAQs/Forum

What is Shop Methods?

Shop Methods is a comprehensive suite of web-based applications designed to modernize the operations of auto repair shops and automotive service providers. This cloud-based solution streamlines critical business processes, from generating customized estimates to managing repair orders, invoicing, and facilitating customer payments

Highlights

  • Work Anywhere: The cloud-based design allows users to access the suite of apps from any device, enabling seamless operation and collaboration across locations
  • Integrated Payments: The platform seamlessly integrates with payment processors, PayPal, and QuickBooks, simplifying the invoicing and payment collection process for customers
  • Automated Workflows: The software automates key tasks, such as sending customized text and email updates to customers about the status of their repair orders, improving communication and transparency
  • Customizable Branding: Users can create branded landing pages and a customer portal, strengthening their company's identity and enhancing the client experience.

Platforms

  • iPhone
  • Cloud, SaaS, Web-based
  • On-Premise Linux
  • Web-based
  • iPad
  • Mobile iPad
  • On-Premise Windows
  • Desktop Mac
  • Desktop Windows
  • Mobile iPhone
  • Desktop Linux
  • Android
  • Desktop Chromebook
  • Mobile Android

Features

    • Email/Help Desk

    • Phone Support

    • Chat

    • In Person

    • FAQs/Forum

    • Live Online

    • 24/7 (Live rep)

    • Knowledge Base

    • Webinars

    • Videos

    • Documentation